At Sensory Retreats, we are passionate about offering innovative products that elevate self-care and provide moments of pure relaxation. Our range of at-home spa products is crafted to create a soothing sensory experience, promoting restful sleep and calming the mind.

A standout in our collection is our best-selling self-heating eye mask. Made from soft, high-quality materials, this luxurious mask gently warms, delivering a comforting heat that eases tension and melts away stress. The calming scent enhances the experience, making it the perfect remedy for anyone seeking relaxation after a busy day or a quick moment of escape during a hectic schedule.

To further enhance your spa-like experience, we offer downloadable music on each mask designed specifically to complement our eye mask. The music is carefully crafted to deepen the calming effect of the mask, creating a multi-sensory experience that engages both sight and sound. Whether you're looking to unwind before bed, enhance your meditation practice, or simply indulge in a calming break, our self-heating eye mask paired with soothing music provides the perfect way to transform your space into a peaceful sanctuary. Treat yourself to a moment of relaxation and restore balance with Sensory Retreats.

Recyclable Packaging

Children + 5 can use the product.
Do not use if you have an inability to sense heat.
Avoid using if recovering from recent eye surgery

2-4 Days

Our policy lasts 14 working days from the day you receive your order. If 14 days have passed we cannot issue a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

REFUNDS 

Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or credit on account.

If you are approved, then your credit value will be applied to your trade account or refund processed according to your original method of payment within 5 days from the notification of return.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please email us at support@sensoryretreats.com

EXCHANGES

We only replace items if they are defective, damaged or incorrectly supplied. If you need to exchange it for the same item, send us an email at support@sensoryretreats.com where further details can be discussed and arrangements made.

SHIPPING

To return your product, you should mail your product to Unit 1, West Street, Shutford, Oxfordshire, OX15 6PH

You will be responsible for paying for your own shipping costs for returning your item unless otherwise agreed with Sensory Retreats in advance. Shipping costs are refundable only when agreed by Sensory Retreats in advance.