Pads

N/A

No precautions to note — simply enjoy!

TOTM: The natural choice for ethical, sustainable period care 🩸

At TOTM, we’re inspiring better, sustainable ways to manage periods. Our award-winning, ethical range is designed to care for periods and the planet naturally, including 100% certified organic cotton tampons, pads, liners, and zero-waste menstrual cups. We take pride in using high-quality, responsibly sourced ingredients in our period care to offer effective leak protection and comfort without harsh chemicals or irritants.

Recyclable Packaging

Biodegradable Packaging

Plastic-Free

Ocean Plastic Recovery Certified

2 - 4 Days

TOTM strives to provide the best possible customer service. If you are not satisfied with your purchase, we are happy to offer a refund under the following conditions:

Eligibility
• Products eligible for a refund must be in their original condition and packaging, unused.
• Refunds or replacements are available upon submission of proof, such as photos or videos, showing the defect.
• Proof of purchase (e.g., receipt or order confirmation) must be provided to process a refund.

Timeframe
• Refund requests must be submitted within 14 days from the date of purchase or delivery.
• Items must be returned within 14 days of initiating the refund request.
• In the case of a defective product, the legal guarantee of conformity for goods applies. We guarantee the conformity of our products for 2 years from delivery.

Refund Amount
Customers will receive a full refund of the purchase price, excluding return costs, unless the product is defective or incorrect.

Process
1. Customers must contact our customer service team at customercare@totm.com to initiate a refund.
2. Ship the item back to return address with a trackable shipping method.
3. Refunds will be processed within 14 days after receiving and inspecting the returned item.
4. Refunds can be issued as original payment method.

Fees
Return shipping costs will be the responsibility of the customer, except in cases of defective or incorrect products.